Networks send a card fingerprint, an amount and a timestamp. We resolve that to the exact Shopify order, its customer, its fulfilment state and its history, before any rule is allowed to run.
Acting on an unmatched alert means refunding a transaction you cannot see. Matching is the step that makes automation safe enough to leave running.
Two weeks of watching what it would have done, on your own orders, before a single refund is issued automatically.
Chargeback prevention infrastructure, starting with Shopify. Alerts, refunds and ratio monitoring in one place.
Network rule changes, threshold updates and merchant teardowns. Once a month.
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