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CUSTOMER STORIES

2,400 stores, one number they all watch.

Subscription boxes, dropshippers, high-ticket DTC. Different problems, the same forty-minute window.

FEATURED · SUBSCRIPTIONS
Verdant

“We were three weeks from losing our processor. The ratio came down before the review, and that is not an exaggeration about what it saved us.”

Priya Raman · Head of Operations
Read the full story
DISPUTE RATIO
0.28%1.31%
PROTECTED IN 12 MONTHS
$1.84M
DISPUTES PREVENTED
9,410
NORTHLINE High-ticket DTC

“One prevented dispute pays for a month of the fee. We stopped thinking about the cost after week two.”

Ratio
0.19%
Protected / mo
$96k
halden/ Subscriptions

“Renewal disputes were our whole problem. Now the subscription is cancelled in the same second the alert lands.”

Prevented / mo
740
Fee spend
$9.1k
Kessler&Co High-risk

“Our processor put us on review. Eleven weeks later they took us off it. Nothing else changed in that period.”

Ratio
0.42%
Was
1.62%
ATLAS Dropshipping

“Long shipping times meant constant not-received claims. We refund the slow ones automatically now.”

Prevented / mo
1,120
Protected / mo
$138k
Verdant Subscriptions

“Three weeks from losing our processor. The ratio came down before the review.”

Protected / yr
$1.84M
Prevented
9,410
Meridian Supply High-volume DTC

“Eleven stores, one invoice, one set of rules. That alone was worth the switch.”

Stores
11
Prevented / mo
2,340
$41.2M
REVENUE PROTECTED
318,000
DISPUTES PREVENTED
72%
AVERAGE PREVENTION RATE
1.8s
MEDIAN ALERT DELIVERY

Your numbers, on this page, next year.

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Chargeback prevention infrastructure, starting with Shopify. Alerts, refunds and ratio monitoring in one place.

The Prevention Brief

Network rule changes, threshold updates and merchant teardowns. Once a month.

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